| A | B |
| Abuse | Actions causing an unauthorized benefit, but weren't committed knowingly or willfully. |
| Fraud | Knowingly & willfully deceiving or misrepresenting the facts to receive an unauthorized benefit |
| Covered entities | Any entity that is a health care provider |
| Business Associate | People or organizations that assist covered entities with health care operations. |
| Compliance | Following all laws and regulations that govern the operations of our business. |
| Department of Health and Human Services (DHHS) | Agency for protecting the health of Americans & providing essential human services |
| Office of Civil Rights (OCR) | Monitor the industries activities to ensuring the privacy of information shared |
| Office of Inspector General (OIG) | Monitors the industries activities from a financial perspective. |