| A | B |
| Outline | A type of enumeration that organizes information for a report |
| Grammar Checker | Mark possible grammar errors and offers suggestions for corrections |
| Font Effects | Examples include shadow, emboss, small caps, outline |
| Forward | one can send the entire email message to others |
| Paste | copy stored data to select location in document |
| Change Case | Used to change the case of characters |
| Backspace | delete items to left of cursor |
| Thesaurus | find synonyms, antonyms or related words |
| reply | enables one to reply quickly to email message with original message included |
| strikethrough | draws a line through text |
| delete | remove data from document |
| bold italics | causes text to appear darker than other and slope up to the right |
| bound reports | typically longer reports than unbound reports that are bound with covers or binders |