| A | B |
| Perception | The process of receiving and interpreting environmental stimuli |
| 3 Major Components of Perception | sensation, attention, percetion |
| Perceptual Inferences | making rapid diagnoses of a situation from scanty clues |
| 4 Ways We Organize Stimuli | Figureground, similarity, proximity, closure |
| Nonverbal Communication | any exchange that does not use words, or uses words to carry more meaning than the strict definition itself |
| Crossed Arms | (Body Language) unconcious barrier, opposition, cold arms |
| Cosistent Eye Contact | (Body Language) taught in US from birth; thinking positively or mistrust (w/ crossed arms, means that something is bothering a person and they want to talk about it) |
| Disbelief | (Body Language) averted gaze, touch the ear, scratch the chin, wandering eyes |
| Boredom | (Body Language) tilted head, unfocused eyes |
| Theory X | average human hates work and therefore must be threatened with punishment to achieve objectives; like authoritative leadership |
| Theory Y | expendature of effort in work is as natural as it is in play or risk, so people do not inherently dislike work |
| Halo Effect | Allowing one personality trait to influence our perception of all other traits (one who is habitually late is a poor performer) |
| Selective Perception | systematically screening out what we do not wish to hear |
| Implicit Personality Theories | the creation of personal personality profiles and use them to categorize new aquaintances |
| Projection | Defense mechanisim where we attribute to others our own undesirable traits that we do not want to admit |
| Stereotyping | catagorizing people based on one trait |
| The Self-Fulfilling Prophecy | we are not passive observers but active forces in shaping our social world and we create social reality by influencing the behavior we observe in others |
| Pygmalion Effect | Input, Output Expected, Reinforcement, Feedback |
| B=fn(P,E) | formula that says out behavior is a function of personality and environment |
| "Fundamental Attribution Error" | wrongfully explaining human behavior primarily with personality traits when situational factors actually play a much bigger role |
| Big 5 Personality Model | Conscientiousness, Agreeableness, Emotional Stability, Openness to Experience, Extroversion |
| Locus of Control | degree to which individuals feel their actions can influence the rewards they recieve in life |
| Self Esteem | Our own conscious awareness of who we are |
| Self Efficacy | belief in our own capability to complete a task |
| Emotional Intelligence | competencies that allow us to perceive, understand, and regulate emotions |