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Chapter 12 LO 7 & 8

AB
Logisticsthe process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption
Logistics Information SystemsThe link that connects all of the logistics functions of the supply chain
Supply Chain Teaman entire group of individuals who orchestrate the movement of goods, services, and information form the source to the consumer
What are the 6 logistical components of the supply chain?1. Sourcing and Procurement of raw materials and supplies 2. Production Scheduling 3. Order Processing 4. Inventory Control 5. Warehousing and materials-handling 6. Transportation
Sourcing and ProcurementObjective: Obtain needed supplies in right quality at the lowest cost while developing long term relationships with suppliers
Production SchedulingDetermining the method and timing of the manufacturing of a mix of products. IE Build to stock (push) vs. build to order (pull)
Mass Customization (build-to-order)a production method whereby products are not made until an order is placed by the customer; products are made according to customer specifications
Just-In-Time "JIT" (Lean Production)a process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials right when they are needed on the production line
Order ProcessingA system for quickly and easily receiving orders and accurately and quickly filling them
Order Processing Systema system whereby orders are entered into the supply chain and filled
Electronic Data Interchange (EDI)information technology that replaces the paper documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmission of the needed information to reduce inventory levels, improve cash flow, streamline operations, and increased the speed and accuracy of information transmission
Vendor Managed Inventory (VMI)Vendors process retailer data and then they decide when to ship products to them
Efficient consumer response programsEnsure the right products are on the shelf, in the right styles and colors, at the right time, through improved inventory, ordering, and distribution techniques
Inventory ControlMaintaining the correct amount of inventory; The goal is the meet product availability standards while keeping costs low
Inventory Control Systema method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer's or a customer's demand
Material Requirement Planning (MRP)an inventory control system that manages the replenishment of raw materials, supplies, and components from the supplier to the manufacturer
Distribution Resource Planning (DRP)an inventory control system that manages the replenishment of goods from the manufacturer to the final consumer
Warehousing and Materials-HandlingMoving Products within a facility; receiving, sorting, storing, finding, getting ready for shipment; Goal is to minimizes the number of "touches" within a warehouse
Materials-Handling Systema method of moving inventory into, within, and out of the warehouse
Average Cost per "touch" or move within your facility?Up to $25 per move
Dedicated StorageType of storage method within one's warehouse where you have assigned spots for each item. This makes items easy to locate, but overall you are much less flexible
Random StorageType of storage method within one's warehouse where you put things wherever there is space; this improve flexibility and efficiency but requires a good information system to remind you where you placed your products
TransportationTypically accounts for 5-10% of the price of goods. Five major modes include: railroads, motor carriers, pipelines, water transportation, pipelines, and airways.
Criteria for transportationCost, transit time, reliability, capability, accessibility, and traceability
Which form of transportation moves the highest volume of freight?Railroads
Trends in Supply Chain Management1. Advanced Computer Technology (RFID) 2. Outsourcing of Logistics Functions (3PLs) 3. Electronic Distribution
Outsourcing (Contract Logistics)A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system, such as transportation, warehousing, or order processing
RFIDRadio frequency identification tags used in pallet shipments
3PLs3rd Party Logistics Providers - handle logistics for companies that only want to manufacture and not distribute themselves.
Electronic Distributiona distribution technique that includes any kind of product or service that can be distributed electronically, whether over traditional forms such as fiber-optic cable or through satellite transmission of electronic signals Examples: iTunes, eTrade, Movies.com
Relationship of logistics to marketing mix1. Product characteristics can significantly impact logistics costs (Saturn shortened it's car) 2. Logistics must be aware of upcoming promotions 3. Effective Logistics can reduce prices or increase revenue
Saturn's Logistics StoryShortened the actual length of their car by a few inches and saved 17% on logistics costs
Ford's Sourcing and Procurement IssuesThe Ford Tarus was the #1 selling car for a while, but its plant had to be shut down for a week because of quality issues with gears from a vendor. They had no inventory on hand and were forced to shut down.
How much does and RFID tag currently cost?About 50 cents



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