| A | B |
|---|
| Ethics | a set of moral principles or values |
| Ethical person | has an inner sense of what is moral and is able to choose |
| correct behavior in many different situations | including those that are new and different" |
| Confidentiality | containing information whose unauthorized disclosure could be prejudicial |
| Integrity | firm adherence to a code moral values |
| Honesty | straightforwardness of conduct; adherence to the facts |
| Punctuality | being on time |
| Accountability | an obligation or willingness to accept responsibility or to account for one's actions |
| Dependability | capable of being depended on; Reliable |
| Initiative | making oneself do what is necessary |
| Flexibility | ready to adapt to new, different or changing requirements |
| Adaptability | willing to make something fit (specific or new use or situation) |
| Judgment | a very strong opinion |
| Quality | a commitment by everyone in the organization to exceed customer expectations |
| Knowledge | knowing something gained through experience or association |
| Benchmarks | standards by which performance may be measured |
| Monitor | to observe and note what happens |
| Esteem | the degree to which people value themselves and others; part of a person's self-concept |
| Attitude | a person's outlook on life that shows how he or she feels and thinks about other people and situations |
| Self-concept | recognition of both your strengths and weaknesses; acceptance and feeling good about yourself |
| Self-realization | esteem at its highest level, means you have realized all the important goals and aspirations in your life |
| Self-talk | made up of all of the negative and positive thoughts we have about ourselves |
| Values | things that each person believes to be true and important |
| Work | an activity done to produce or accomplish something |
| Work ethic | a standard of conduct and values for job performance |
| Privilege | a right that is given as a benefit or favor |
| Termination | the end of employment or the loss of a job |
| Penalty | a loss or hardship due to some action, such as breaking company rules or policies |
| Reprimand | a severe expression of disapproval |
| Sociability | interacting easily with others |
| Confidential | private; should not be shared with others |
