| A | B |
| Annotating mail | The process of underlining important facts and making comments or special notations in the margin of a letter. |
| Bar code sorter | A special piece of equipment used by postal centers to sort or separate mail into geographic areas after the ZIP Codes have been converted to bar codes. |
| Centralized mail department | An area where all the mail in a large company is processed. |
| Confidential mail | Letters that should be opened only by the person to whom they are addressed |
| Priority mail | First-class mail weighing more than 13 ounces. |
| Routing mail | The process of attaching a routing slip to correspondence and then having each person identified on the routing slip initial the slip after reading the correspondence. |
| Sort mail | The process of arranging or separating mail according to the kind it is and who is to receive it. |
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