| A | B |
|---|
| motivation | set of factors that influence an individual's actions toward accomplishing a goal |
| work team | a group of people who cooperate to achieve a goal |
| process improvement | efforts to increase the effectiveness and efficiency of specific business operations |
| achievement need | people who take personal responsibility for their own work and set their own goals |
| affiliation need | concerned more with relationships and getting along with others |
| power need | people who want to influence and control others |
| hygiene factors | job factors that dissatisfy when absent |
| motivators | factors that increase satisfaction |
| variance | difference between a current performance and the standard |
| Just in Time inventory | inventory system where company maintains very small inventories and obtains materials just in time for use |
