| A | B |
| The Chronic Talker | Constantly rambles; may be nervous, rambling, or showing off. |
| Dealing with the Chronic Talker | Form a dyad and address the person; address the situation with the group. |
| The Dominator | Wants to be in control of the session. |
| Dealing with the Dominator | Meet with the person privately; make the person a helper or give them a task; leaving the group may be the only option. |
| The Distractor | Is seeking attention or avoiding looking at themselves; tries to get the group to focus on irrelevant subjects; may not be intentional; typically found in nonvoluntary groups. |
| The Rescuing Member | Tries to "rescue" hurting members. |
| Main Problem with Rescuers | They patronize members and cause them not to work through problems. |
| The Negative Member | Constantly complains about the group; disagrees with other members. |
| The Resistant Member | Doesn't know why they are there; doesn't contribute; distracts the group; resists change in themselves. |
| Dealing with the Resistant Member | Allow member to share with the group or dyad; Talk to them after the session; if nothing works, do not focus on the member. |
| "Get the Leader" | attempts to sabotage the group or the leader |
| How to "Get the Leader" | disagreeing; not following instructions; asking unanswerable questions; talking while leader is talking. |
| How "Get the Leader" is the Leader's Fault | putting member on the spot; cutting a member off; not returning to a member's issue; allowing too much negative feedback. |
| How "Get the Leader" is NOT the Leader's Fault | member forced to be in treatment; members projecting feelings; members who have probelms with authority; members who want to be the favorite but aren't. |
| Prejudiced, Narrow-Minded & Insensitive Members | have own agenda; try to preach or judge. |
| How to Deal with a Negative Member | talk to member outside of group; identify allies; do not draw out. |
| Productive Silence | group is trying to process or think about something that was said or done in the group. |
| Nonproductive Silence | members are confused about what to say, fearful of talking, or bored. |
| How to Deal with Mutually Hostile Members | Put them into a dyad and aid discussion over dislikes. |
| Why a Member is Asked to Leave | Negativity; hostility; disruptive; resistance. |