| A | B |
|---|
| "I" Message | a statement that expresses your feelings, but does not blame or judge the other person |
| Active Listening | focusing your full attention on what the other person is saying and letting that person know that you understand and care |
| Assertiveness | standing up for yourself while expressing your feelings in a way that does not threaten the other person |
| Body Language | includes posture, gestures, facial expressions, and body movements |
| Honesty | a close friend is truthful, even when the truth is painful |
| Loyalty | a close friend sticks by you in both good times and bad |
| Empathy | a close friend is caring and sensitive to your feelings |
| Reliability | a close friend will try hard not to let you down |
