| A | B |
| I am never absent and always do my work | dependable |
| I know dental work is painful | empathy |
| You poor thing.I am going to cry. | sympathy |
| If I face a ptient and talk clearly so he can read my lips. | working with deaf patients |
| I made a "to do" list today. | time management skill |
| I sit with my legs crossed at the ankle if I am sitting on a stage. | professional appearance |
| I always make a list first of things related to my problem | problem solving method |
| When I am stressed, I use imagery pretending I am at the beach | stress management |
| I am well groomed and look natural without to much makeup so I can make: | positive first impression |
| After I identify what my problem is,I make a list of: | possible solutions |
| A doctor,nurse and secretary are all part of : | the health care team |
| A good leader believes: | that his group will succeed |
| HIPAA standards relates to: | respecting private medical information |
| If a patient has a fever,his skin will be | hot and dry |
| A subjective statement would be; | "My head hurts." |
| An objective statement would be: | "His leg is swollen and red." |
| A democratic leader is called | a good listener |
| One stress reducing technique is to focus on: | your successes! |
| Before buying a new uniform you should: | check your employers dress code |
| Imagery means you picture yourself | at the beach |