| A | B |
| Resume | summary of education and experience |
| References | Listed with permission |
| Objective | Statement of your job purpose |
| Education or experience | Listed in chronological order, beginning with most recent |
| Business letter | Formal message to one or more parties |
| Date line | Spelled out, such as April 30, 2010 |
| Salutation | The greeting |
| Complimentary close | Sincerely |
| Reference initials | Shows letter's typist |
| Enclosure | Another document that is included with the letter |
| Personal business letter | Correspondence between an individual and a business |
| Memo | Interoffice communication |
| TO: FROM: DATE: SUBJECT: | Memo headings |
| Inside address | Name & address sending letter to |
| Letterhead | Preprinted name & contact info. in the header |