| A | B |
| What is infoglut? | a flood of information |
| When sending additional documents with an e-mail, which phrase is correct? | Please find attached. |
| Which sentence has the same meaning as I'll text you later? | I'll send you an SMS. |
| What does prioritise mean? | to put tasks in order of importance |
| Sending letters by post is often referred to as … | snail mail |
| As a form of communication, many people see e-mail as being … than a phone call. | less intrusive |
| Could you please … as soon as possible? | call me back |
| The subject line in an e-mail … | tells you the content of the message. |
| Which of the following defines correspondence? | sending and answering letters, faxes and e-mails |
| What is messaging meltdown? | *making a phone call to warn about an e-mail to announce a fax |