| A | B |
|---|
| Work Team | Group of individuals who cooperate to achieve a common goal |
| Teamwork | the skills used to achieve goals |
| Mentoring | Regular observation of an employee with follow-up on ways to improve performance |
| Meetings | Common way for employers to share information, discuss problems and make decisions. |
| Informal meetings | require little preparation, time, and space |
| Formal meetings | Structured, require more prep and planning |
| Order of Business | agenda for the meeting |
| Shared leadership | members of team take action to bring the whole team's performance up the the agreed standards. |
| Shared responsibility | each member is responsible for the whole team's efforts. |
