| A | B |
|---|
| Productivity | Output per worker per hour |
| Soldiering | Slacking off; not working hard |
| Skilled/unskilled workers | Skilled workers have knowledge and skills necessary to do a specific job and get paid more than unskilled workers. |
| Foremen | Managers/supervisors who know an overall job, not just one part of it. |
| Piecework | Workers are paid by home much they produce, not by the hour. |
| Pension | Workers pay into a plan for retirement |
| "Yellow Dog" contract | A job applicant must sign a pledge that he/she will not join a union. |
| Scrip | Wages paid in currency that can be used only at a company store. |
| Company store | Offers goods, generally at inflated prices and often on credit that must be paid back before the workers can quit the company. |
| Frederick Taylor | The father of scientific management |
| Scientific Management | Finding the best way to perform a specific task and getting workers to do it that way. |
| Pullamn Palace Car Company | Maker of luxury passenger cars. |
