| A | B |
| client | person cared for in the HOME |
| subacute care center | transitional care |
| OBRA | Legislation quality of care in long term care facilities |
| interdisciplinary team/health care team | group of caregivers working together for the good of the patient |
| care plan | description of care, goals |
| line of authority | chain of command, for reporting information |
| attitude | outer reflection of inner feelings |
| tact | say and do things at the right time |
| burn out | TOTAL (complete) mental and physical exhaustion |
| dependable | trustworthy, able to be relied on |
| setting priorites | reduces stress, makes the job easier, helps make the most of your time |
| empathy | understanding how someone else feels |
| resident | person in long term care |
| patient | person in the hospital |
| hospice | care for terminal patients and their families |
| assisted living | housing and personal care support in a residential setting |
| long-term care | chronic diseases and personal care |
| LPN | 1-2 years training |
| RN | 2-4 years training |
| medicare | older and disabled |
| medicaid | low income |
| HMO | insurance |
| acute illness | sudden and short |
| chronic illness | long term |