| A | B |
|---|
| ACTIVE LISTENING | paying close attention to a speaker and asking questions to ensure better understanding |
| ASSERTIVE | “communicating directly and honestly about what you think |
| FEEDBACK | an evaluative response based on an event that has occurred with the intention of improving performance in the future |
| INITIATIVE | taking the first step to complete a task or goal without being told |
| LEARNING STYLES | “an individual’s unique approach to learning based on strengths |
| MULTIPLE INTELLIGENCES | a theory proposed by Howard Gardner that there are 9 ways people learn |
| SELF ADVOCACY | “taking the initiative to ask questions |
| TRANSFERABLE SKILLS | skills you can take from one workplace to another |
