| A | B |
| Technique | The form and keying style that a typist uses while operating the Keyboard |
| Touch-method | key by touch rather than by the hunt-and-peck method |
| Posture | The way the typist sits; the way the typist’s arms, wrists, fingers, egs and feet are placed |
| Work area | Arrangement of the keyboard, copy, mouse, and other materials on the desk |
| Alphabetic keys | Letter keys on the keyboard |
| Enter/return | Used to move the cursor down a line |
| GWAM (Gross Words a Minute) | The number of keystrokes a typist can make in a timed period; can calculate by dividing the total number of standard words keyed by the number of minutes that the typist was timed |
| QWERTY keyboard | The most commonly used keyboard arrangement |
| Space bar | Used to insert spaces between characters |
| Standard keyboarding word | Five characters or any combination of five characters and spaces |
| Emoticons | Sequence of ordinary characters found on the computer keyboard and used as a form of communication on the Internet used e-mail, chats, and other forms of communication using computers |
| Asterisk | * symbol used for footnote references in keyboarded documents |
| Percent | % symbol used in reporting statistical data |
| Ampersand | & symbol and means "and" |