| A | B |
| Discussion | An effective way of sharing ideas, as long as everyone is allowed to have their say whatever their ideas |
| Active Listening Skills | Encouraging a conversation but not by verbal communication |
| Monotone | Use of the same pitch of voice throughout verbal communication |
| Folded arms | Body language that should be avoided as it can be seen as negative and shows a lack of interest |
| Preparation | An athlete should think of questions they may be asked before an interview |
| Research | Find out who is conducting the interview and why |
| Verbal communication | Makes up 40% of all communication |
| Non-verbal communication | Includes the use of hand gestures, facial expressions and body language |
| Sarcasm | Where you say one thing but make it clear you mean another |
| Interesting | All athletes should try to come across this way in interviews |
| Composed | A sports performer should be this despite how aggressive the questions might be |
| Support Staff | Its important to communicate clearly with these in order to help treat injuries |
| Agents | May help a sports performer with their communication skills |
| One-to-ones | These may be used to help to air private or personal feelings |
| Dress codes | An athlete should be aware of these requirements to ensure they do not upset sponsors |