| A | B |
| AFFECTIVE TOUCH | USED TO DEMONSTRATE CONCERN OR AFFECTION |
| CAREGIVER | ONE WHO PERFORMS HEALTH RELATED ACTIVITIES THAT A SICK PERSON CANNOT PERFORM INDEPENDENTLY |
| COLLABORATOR | ONE WHO WORKS WITH OTHERS TO ACHIEVE A COMMON GOAL |
| COMMUNICATION | EXCHANGE OF INFORMATION |
| DELEGATOR | ONE WHO ASSIGNS A TASK TO SOMEONE |
| EDUCATOR | ONE WHO PROVIDES INFORMATION |
| EMPATHY | AN INTUITIVE AWARENESS OF WHAT A CLIENT IS EXPERIENCING |
| INTIMATE SPACE | WITHIN 6 INCHES |
| INTRODUCTORY PHASE | PERIOD OF GETTING ACQUAINTED |
| KINESICS | BODY LANGUAGE |
| NONVERBAL COMMUNICATION | EXHANGE OF INFORMATION WITHOUT USING WORDS |
| PARALANGUAGE | VOCAL SOUNDS THAT ARE NOT EXACTLY WORDS |
| PERSONAL SPACE | 6 INCHES TO 4 FEET |
| PROXEMICS | USE AND RELATIONSHIP OF SPACE TO COMMUNICATION |
| PUBLIC SPACE | 12 OR MORE FEET |
| RELATIONSHIP | ASSOCIATION BETWEEN TWO OR MORE PEOPLE |
| SILENCE | INTENTIONALLY WITHHOLDING VERBAL COMMENTARY |
| SOCIAL SPACE | 4 TO 12 FEET |
| TASK ORIENTED TOUCH | INVOLVES THE PERSONAL CONTACT REQUIRED WHEN PERFORMING NURSING PROCEDURES |
| TERMINATING PHASE | PERIOD WHEN THE RELATIONSHIP COMES TO AN END |
| THEREAPEUTIC VERBAL COMMUNICATION | USING WORDS AND GESTURES TO ACCOMPLISH A PARTICULAR OBJECTIVE |
| TOUCH | TACTILE STIMULUS PRODUCED BY MAKING PERSONAL CONTACT WITH ANOTHER PERSON OR OBJECT |
| VERBAL COMMUNICATION | COMMUNICATION THAT USES WORDS |
| WORKING PHASE | PERIOD DURING WHICH TASKS ARE PERFORMED |