| A | B |
|---|
| AFFECTIVE TOUCH | USE WHEN CLIENT IS LONELY, NEAR DEATH, SENSORY DEPRIVED |
| CAREGIVER | PROVIDE PHYSICAL AND EMOTIONAL SERVICES TO RESTORE OR KEEP FUNCTIONAL INDEPENDENCE |
| COLLABORATOR | SHARING INFORMATION BETWEEN NURSE AND PHYSICIAN |
| COMMUNICATION | EXCHANGING MESSAGES AND MAKING SURE IT'S UNDERSTOOD |
| DELEGATOR | NURSE ASKING NURSING ASSISTANT TO CHECK VITAL SIGNS FOR HER |
| EDUCATOR | EXPLAINING HOW TO SELF ADMINISTER INSULIN, TEACHING ROM EXERCISES |
| EMPATHY | UNDERSTANDING THAT A CLIENT IS IN PAIN AFTER SURGERY |
| INTIMATE SPACE | CONFIDING A SECRET, WHISPERING IN SOMEONES EAR |
| INTRODUCTORY PHASE | CLIENT AND NURSE GETTING TO KNOW EACH OTHER |
| KINESICS | FACIAL EXPRESSIONS AND BODY LANGUAGE |
| NONVERBAL COMMUNICATION | BODY LANGUAGE, WHISTLING TO GET ATTENTION, USING BODY SPACE |
| PARALANGUAGE | SMACKING LIPS, DEEP SIGHS, ROLLING OF THE EYES |
| PERSONAL SPACE | INTERVIEWING, ONE ON ONE TEACHING |
| PROXEMICS | PERSONAL SPACE |
| PUBLIC SPACE | GIVING SPEECHES, SPENDING TIME WITH STRANGERS |
| RELATIONSHIP | RESPONDING TO CLIENT NEEDS, MOTHER AND DAUGHTER |
| SILENCE | USING THIS TECHNIQUE TO HELP RELIEVE ANXIETY OR GIVING TO TIME TO GATHER THOUGHTS |
| SOCIAL SPACE | TEACHING IN FRONT OF CLASS, GROUP INTERACTIONS |
| TASK ORIENTED TOUCH | PASSIVE RANGE OF MOTION, ADMINISTERING INJECTION |
| TERMINATING PHASE | WHEN DISCHARGING A CLIENT |
| THERAPUETIC VERBAL COMMUNICATION | USED WHEN TRYING TO GET THE CLIENT TO EXPLORE HIS/HER FEELINGS, GATHERING HEALTH INFORMATION FROM THE CLIENT |
| TOUCH | TASK ORIENTED OR AFFECTIVE |
| VERBAL COMMUNICATION | INCLUDES SPEAKING, READING, AND WRITING |
| WORKING PHASE | DENTURE CARE, WOUND CARE, ASSISTING WITH ADL'S |
