| A | B |
|---|
| retail | sale of goods (products) to consumers (customers) |
| associates | employees |
| manager | supervises and manages the store or department and all associates |
| merchandise | what is sold at Wal-Mart |
| UPC or barcode | group of lines that are on most products; this gets scanned at the register |
| SKU | number on a product |
| peg | a metal hook for hanging merchandise |
| overstock | too much product for the place in which it belongs |
| rollback | item is on sale; price is reduced |
| remodel | changes being made to the store’s layout and design |
| zoning | fronting and facing |
| front end | where cash registers and greeters are located |
| customer service | department where customers can go with returns and/or questions |
| pack out | unpack boxes or carts and stock shelves |
| in stock | product is available and in the store |
| end cap | shelves on the end of aisles where sale items are displayed |
| throwbacks | returned or unwanted items left at the register |
| seasonal | aisle or department where items change depending on the season or holiday |
| speedy checkout | express lane for customers purchasing 20 items or less |
| claims department | damaged items are sent here to be returned to the vendor |
