| A | B |
| Annotating | The practice of making notes in the margin. |
| Bound Printed Matter® | A U.S. Postal Service mail classification that describesa package weighing at least one pound but not more than fifteen pounds. Rates are based on the weight of the piece and the zone. Packages must measure 108 inches or less in combined length and girth. |
| Bulk mail | Generally used to describe presorting mail, including Presorted First-Class Mail® and Standard Mail. |
| Certificate of Mailing | Receipt that provides evidence of mailing. It must be purchased at the time of mailing; no record is kept by the post office. A fee is charged in addition to the postage. |
| Collect on Delivery (COD) | Allow the mailer to collect the price of goods and/or postage on merchandise ordered by addressee when it is delivered. |
| Delivery Confirmation | Provides date and time of delivery or attempted delivery; the confirmation must be purchased at the time of mailing. |
| Digital intelligent copier | Contains microprocessors that enable the copier to produce copies from instructiosn transmitted by computers as well as by remote equipmetn by means of telephone wires. |
| Domestic mail | Distributed within among, and between the United States and its territories and possessions; Army--Air Force and Navy post offices; and the United Nations in New York City. |
| Domestic Mail Manual (DMM) | Manual that sets forth the policies, regulations, and procedures governing domestic mail services of the U.S. Postal Service. |
| Express Mail® | The fastest USPS service, with next-day delivery by noon to most destinations. Express mail is delivered 365 days a year--no extra charge for Saturday, Sunday, or holiday delivery. |
| Fax machine | Office machine that copies and transmits over telephone lines graphical (charts, photographs, drawings, and handwritten messages) or textual documents to a corresponding remote fax machine. |
| First-Class Mail® | Classificiation that includes all persoanl correspondence, bills and statements of accounts, all matter sealed or otherwise closed against inspection, and matter wholly or partly writingin or typewriting. |
| Insured Mail--Purchased at a Postal Office | Provides coverage against loss or damage up to $5,000 Parcel Post®, Bound Printed Matter®, and Media Mail® matter as well as merchandise mailed at Priority Mail® or First-Class Mail rates. Items must not be insured for more than their value. |
| Insured Mail--Purchased Online | Provides for up to $500 coverage and has the same fee as insurance purchased at a post office and is based on the amount of coverage needed up to $500. |
| International mail | Mail distributed beyond the United Staes and its territories or possessions. |
| International Mail Manual (IMM) | Manual that sets forth the policies, regulations, and procedures governing international mail services of the U.S. Postal Service. |
| Intranet | Connects employees' computers together. |
| Mail register | A record of special incoming mail for quick review |
| Media Mail® (Book Rate) | A U.S. Postal Service classification used for books, film, printed music, printed test material, sound recording, play scripts, printed educational charts, loose-leaf pages and binders consisting of medical inforamtion, and computer-readable media. |
| Netiquette | Term that describes rules governing e-mail ettiquette. |
| Parcel Post® | A U.S. Postal Service classification used for mailing certain items--books, circulars, catalogs, other printed matter, and merchandise--weighing one to seventy pounds. |
| Polling | Function that allows one fax machine to test others on the network for information. |
| Postage meter | Machine used for feed, seal, and stack envelopes in addition to printing the postage, postmark, and date of mailing. |
| Priority Mail® | A U.S. Postal Service classification used to offer two-day service to most domestic destinations. Items must weigh seventy pounds or less and measure 108 inches or less in combined length and girth. |
| Recalling mail | Service permitting requests to have mail containing errors returned--if sender acts quickly. |
| Registered Mail | A U.S. Postal Service classification used to provide maximum protection and security for valuables. The service is avaliable only for items paid at Priority® and First-Class Mail® Rates. |
| Restricted Delivery | Permits a mailer to direct delivery only to the addresssee or adressee's authorized agent. |
| Return Receipt | Provides a mailer with evidence of delivery and supplies the recipient's actual delivery address if it is different from the address used by the sender. |
| Return Receipt Merchandise | Provides the sender with a mailing receipt and a return receipt. A delivery record, for an additional fee, is kept by the post office of address, but no recor is kept at the office of mailing. |
| Returning undelivered mail | Keep mailing list up to date and address envelopes and labels with absolute accuracy to avoid the cost and delay involved when mail is returned. |
| Routing slip | Rorm used to route or circulate correspondence, documents, and magazines to other team members or staff within a department; also called ciruclation list. |
| Scanner | A device used to input text, such as a report; photographs; or bulky items such as the cover of a DVD. |
| Signature Confirmation | Provides the date and time of delivery or attempted delivery and the name of the person who signed for the item. |
| Special Handling | Provides prefeerential handling for items such as perishables, insects, or poultry. The service does not insure the article against loss or damage. |
| Stand-alone fax machine | Self-contained unit that uses scanning and printing technology. |
| ZIP code | Stands for Zone Improvement Plan, a five-digit number tha identifies postal delivery areas in the United States. |
| ZIP + 4 code | An expanded ZIP code, composed of the origninal five-digit code plus a four-digit add-on. The expanded code identifies a geographic segment within the five-digit delivery area such as a city block, an office building, an individual high-volume receiver of mail, or any other unit that would aid efficient mail sorting and delivery. |