| A | B |
|---|
| failure to plan | not making shopping lists, spending plans, doing comparison shopping, etc. |
| failure to protect | not securing personal information and property |
| failure to be informed | not reading labels, fine print, contracts, sales offers, etc. |
| failure to communicate | not asking questions, discussing purchases, saying "no" when needed |
| media | means of communicating---e.g., word of mouth, telephone, texting, emails, etc. |
| Federal Trade Commission (FTC) | a government agency to assist consumers who been victims of fraud |
| National Consumers League | has a website where incidents of consumer fraud may be reported |
| Better Business Bureau | a local consumer protection agency |
| State Attorney General | this state office assists consumers who have been victimized by fraud |
