| A | B |
|---|
| leading | Influencing individuals and groups to cooperatively achieve organizational goals |
| Managing | deciding how to best use a business’s resources to produce goods or provide services |
| Autocratic Leadership | Leader gives direct, clear, precise orders;Employees usually do not make decisions about their work |
| Laissez-faire Leadership | Leader gives little or no direction to employees;Works best with experienced workers and in businesses where there are few major changes |
| Democratic Leadership | Leader encourages workers to share in making decisions in planning work, solving work problems, and making decisions |
| Situational leadership | Leader understands employees and job requirements;Matches actions and decisions to the circumstances |
| Position power | position in the organization |
| Reward power | ability to provide rewards |
| Expert power | skill, expertise, knowledge |
| Identity power | employee’s perception of manager |
| Personality power | characteristics that attract others |
| Coercive power | ability to punish |
