| A | B |
| Artificial intelligence | software that enables computers to reason, learn, and make decisions. |
| computer aided design | the use of technology to create product styles and designs |
| e-commerce | conducting business transactions using the Internet or other technology |
| expert systems | computer programs that help people solve technical problems. |
| management information system | an ordered system of processing and reporting information is an organization |
| robotics | mechanical devices programmed to do routine tasks, suce as those in many factories. |
| telecommuting | allows employees who primarily use personal computers and other technology to work from home. |
| concerns for using technology | employment trends; health & safety; computer crimes; privacy |