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Java Games: Flashcards, matching, concentration, and word search. |
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customer service
customer service for year 12 gnvq intermediate
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| A | B |
| communication | list the various types of communication along with their benefits |
| customer service | define what is customer service |
| customer care | why is this important |
| best practice | how does this help the customer |
| personal skills | define |
| social skills | define |
| legislation | list |
| regulations | list |
| customer needs | identify these |
| customer satisfaction | why is this important |
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