| A | B |
| Organizational chart | Shows how the firm is structured and who is in charge of others |
| Planning | Act or process of creating goals and objectives as well as the strategies to meet them |
| Decentralized organization | Gives authority to a number of different managers |
| Operational manager | Responsible for the daily operations of a business |
| Centralized organization | Puts authority in one place- top management has it |
| Organizing | Getting the resources arranged in an orderly and functional way to accomplish goals and objectives |
| Entry- level job | Beginner level position |
| Top- level manager | Responsible for setting goals and planning for the future as well as leading and controlling the work of others |
| Management | Process or functions of planning, organizing, leading, and controlling |
| Leading | Providing direction and vision |
| Controlling | Keeping the company on track and making sure goals are met |
| Line authority | Organizational structure in which managers on one level are in charge of those beneath them |
| Middle Manager | Carries out the decisions of top management- usually resposible for various departments |
| Line and staff authority | Organizational chart that shows the direct line of authority as well as staff who advise the line personnel |
| Departmentalization | Divides responsibility among specific departments |
| Autocratic leadership | A leadership style in which one person runs everything and makes all decisions without consulting others |
| Delegating | Giving managers and employees the power to run things and make decisions |
| Free- rein leadership | A leadership style that requires the leader to set goals for managers and employees and then leaves them alone |
| Integrity | An adherence to a code of ethical values, such as honesty, loyalty, and fairness |
| Democratic leadership | A leadership style in which managers work with employees to make decisions to get the job done |
| Leadership | Taking a company and its enployees in a direction based upon a vision |
| Human relations | The study of how people interact in the workplace and how communication can be improved |
| Self- Managed team | Work groups that supervise decisions without the help or advise of others |
| Motivation, Self-Confidence, Communication Skills, Integrety | The four qualities of a leader |
| Autocratic, Democratic, Free- Rein | The three leadership styles |
| A true leader is motivated by a vision and uses it to? | Inspire others |
| The study of how people interact in the workplace is called? | Human relations |
| A disadvantage to line authority is that the managers have | Few specilists who help with their responsibilities |