| A | B |
|---|
| Federal Trade Commission (FTC) | Ensure fair transactions, product labels, privacy |
| Department of Labor (DOL) | Ensure fair and reasonable working conditions |
| Food and Drug Administration (FDA) | Protect against unsafe food, drugs, cosmetics |
| Consumer Product Safety Commission (CPSC) | Set safety standards for products |
| Department of Housing and Urban Development (HUD) | Supervises programs related to housing needs and fair housing opportunities |
| United States Department of Agriculture (USDA) | Inspects and sets standards for meat, poultry, and canned foods |
| Attorney General’s Office | takes legal action on behalf of the state and its citizens |
| NC Cooperative Extension | provides unbiased research-based consumer education and information |
| Better Business Bureau (BBB) | provide reliability reports on businesses, accept consumer complaints |
| News media | provide consumer investigative reports |
| National consumer organizations | provide consumer advocacy, educational materials, product/service information |
| Warranty and return policies | provide guidelines for dissatisfied customers |
| Consumer affairs departments | deal with consumer concerns and complaints |
