| A | B |
| agents | Intermediaries who bring buyers and sellers together and do not own the goods they sell |
| brick-and-mortar retailers | Traditional retailers that sell goods to customers from physical stores, rather than over the Internet |
| Channel of distribution | The path a product takes from its producer or manufacturer to the final user |
| direct distribution | Sales of goods or services directly to the customer, with no intermediaries. |
| e-tailing | Retailers selling products over the Internet to the customer |
| indirect districution | Sales of goods or services to the customer through one or more intermediaries |
| intermediaries | Businesses involved in sales transactions that move products from the manufacturer to the final user |
| retailers | Channel of distribution that buys goods fro wholesalers or directly fro manufacturers and resells them to the consumer |
| wholesalers | Channel of distribution that obtains goods from manufacturers and resells them to industrial users, other wholesalers, and retailers. |
| physical distribution | Activities to deliver the right amount of product to the right place at the right time. |
| private carriers | Trucking companies that transport goods for an individual business |
| transportation | The marketing function of moving a product from the place where it is made to the place where it is sold. |
| storage | Marketing function that refers to the holding of goods until they are sold. |
| private warehouse | Facility designed to meet the specific needs of its owner. |
| public warehouse | storage and handling facilities offered to any individual or company that will pay for its use |
| distribution center | Warehouse designed to speed delivery of goods and to minimize storage costs |
| bonded warehouse | Public or private warehouse that store products requiring the payment of a federal tax |
| blind check method | The receiver of a delivery writes the description of the merchandise, counts the quantities received, and lists them on a blank form or dummy invoice. |
| direct check method | The merchandise is checked directly against the actual invoice or purchase order |
| quality check method | The merchandise is checked to determine whether the quality of goods received matches the quality of the products, which were ordered |
| spot check method | The receiver of a delivery conducts a check of one carton in a shipment to see if the right kind and quantity of goods were delivered. |
| inventory | All the goods stored by a business before they are sold |
| inventory management | The process of buying and storing materials and products while controlling costs for ordering, shipping, handling, and storage. |
| perpetual inventory system | An inventory system that tracks the number of items in inventory on a constant basis. |
| physical inventory system | An inventory system where every so often stock is visually inspected or actually counted to determine the quantity on hand |