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Chapter 14 Terms Review

Review of terms from Chapter 14

AB
mailrooma specially designated area with special equipment needed to aid workers who process the mail
personal; confidentialYou may open all letters for your supervisor except those marked with either of these words
annotatingwriting helpful comments on correspondence before your supervisor receives it
routing slipif an item is to be read by more than one person in the company, you should attach this to the item
interoffice mailmail sent and received within the company
postage meterprints postage in the exact amount needed
optical character readerautomated equipment that reads the address on an envelope and prints a bar code
ZIP + 4voluntary nine-digit ZIP Code program now being used by many businesses
Express Mailfastes delivery service provided by USPS
COD Maila purchaser of goods pays for the goods and the postage when the goods are delivered

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