| A | B |
| A __________ would be used to complain about a product purchased at a local office supply store | personal business letter |
| The principal would use a ______ to send information to parents | business letter |
| The _____ and _____ of a letter require a quadruple space between them | complimentary close and signature |
| The _______ notation shows that something else is included with the letter | enclosure |
| There should be a ____ space between the author's typed name and the enclosure notation | double space |
| The _____ _____ is the author's address | return address |
| The ____ ____/ ____ ___ is the address of the person receiving the letter | letter address and inside address |
| The _____ of the letter is the message of the letter | body |
| The ______ of a letter is the greeting | salutation |
| The line spacing after the dateline should be | quadruple |
| The line spacing used between paragraphs should be | double |
| The line spacing used within paragraphs should be | single |
| The line spacing used after the complimentary close should be | quadruple |
| ______ punctuation is no colon or no comma after the salutation and no comma after the complimentary close | Open |
| _______punctuation is a colon or a comma after the salutation and a comma after the complimentary close | mixed |
| The margins for a letter are | top -2 sides -1 bottom -1 inch |
| The order for the seven parts of a letter are | return address, date, inside/letter address, saluatation/greeting, body, complimentary close, author's signature, author's typed name, typisrt initials, attachment/enclosure, copy notation |