| A | B |
|---|
| right to safety | consumers should be protected against products that are hazardous |
| right to be informed | consumers should be protected against dishonest advertising, labeling, or sales practices |
| right to choose | consumers should have the opportunity to select from a range of goods and services, make free choices of items and choose place of business |
| right to be heard | consumers should know that their interests will be considered in the making of laws |
| right to redress | consumers are entitled to swift and fair remedies for wrongs that are done |
| right to consumer education | consumers should have the opportunity to learn how to be effective consumers |
| right to service | consumers have the right to expect convenience, courtesy and responsiveness from businesses |
| right to a healthy environment | consumers have a right to live and work in an environment that is non-threatening to the well-being of present and future generations |
