| A | B |
|---|
| Non-verbal communication | Communicating without the use of wordsCommunicating without the use of words |
| Professionalism | Handling problems and criticism gracefully and maturely. |
| Punctual: | Being on time. |
| Self-discipline (control): | Training of oneself; correction or regulation of oneself for improvement. |
| Self-management: | Doing the things necessary to build a better career. |
| Sexual Harassment | Any unwelcome behavior of a sexual nature. |
| Stereotype: | An oversimplified and distorted belief about a person or group. |
| Tact | The ability to say and do things in a way that will not offend another person. |
| Team | A group of people who work together to set goals, make decisions, solve problems, and put ideas into action. |
| Verbal: | Communicating with words. |
