| A | B |
|---|
| management | The process of accomplishing goals of an organization through effective use of people and other resources |
| planning | Involves analyzing information and making decisions about what needs to be done |
| organizing | Concerned with determining how plans can be accomplished most effectively and arranging resources to complete work |
| implementing | When carrying out the plans and helping employees to work effectively |
| controlling | When evaluating results to determine if the company's objectives have been accomplished as planned |
| manager | Completes all four management functions on a regular basis and has authority over other jobs and people |
| supervisor | Typically the first (or beginning) level of management in a company and often have many nonmanagerial activities to perform as well. |
| executive | Top-level manager who spends almost all of his or her time on management functions and decisions that affect the entire company |
| mid-manager | Completes all of the management functions, but spends most of the time on one or two management functions such as planning or controlling or is responsible for a specific part of the company's operations |
| subordinate | Subject to the authority and control of another person |
| performance review | A procedure that evaluates the work and accomplishment of an employee and provides feedback on that performance |
| work schedules | identify the tasks to be done, employees assigned to the work, and the time frame for completion of each task. |
| work coach | an experienced manager who meets regularly with a new manager to provide feedback and advice |
