| A | B |
| header | One or more lines of text that appear at the top of every page of a document. |
| icon | A small picture on the screen that represents a file or program. |
| clipboard | An area of temporary memory, which is used to transfer text and graphics within a document being edited, or between documents. |
| cookie | A set of data that a Web site server gives to a browser the first time the user visits the site, that is updated with each return visit. |
| footer | One or more lines of text that appear at the bottom of every page. |
| hard copy | Usually means paper, but presumably can mean any printed computer output, such as microfilm. |
| crop | To trim the edges of a graphic image, removing part of the image. |
| download | To transfer files or data from one computer to another. To download means to receive. |
| favorites | Enables the user to record URLs that will be frequently used by adding them to a special menu. |
| emoticons | Typewritten pictures of facial expressions, used in e-mail and when communicating on the Internet, to indicate emotion. |