| A | B | 
| Word Processing Software | Used to create documents containing primarily text. Most written communication is created using this application. | 
| Desktop Publishing Software | Combines text and graphics in documents. | 
| Database Software | Organizes a collection of information. | 
| Spreadsheet Software | Designed for computerized worksheets. | 
| Presentation Software | Used to make professional presentations. | 
| Voicemail | The technology used for leaving messages when no one is available to answer a telephone. | 
| Email | Messages are delivered from one usersÂ’ computer to another. | 
| Touchscreen Computer | Allows the user to interact by simply touching a computer screen. | 
| Kiosk | Stand-alone sites at malls, banks, airports, and gift registries in retail stores. | 
| e-Tickets | Tickets that allow someone to travel or be admitted without carrying a paper ticket. | 
| e-Commerce | Sales of products via the Internet. | 
| World Wide web | A means of accessing, organizing, and moving information on the Internet. | 
| Webpage | Like a page in a book, it is the smallest unit of information that can be accessed. | 
| Website | One or more web pages connected by hyperlinks. | 
| Hyperlink | A highlighted word or symbol used to connect pages of a website together. | 
| Web Address | The identification and location on the web using a set of numbers, letters, and/or symbols. | 
| Web Browser | A program that makes it easier to search and retrieve information on the web. | 
| Blog | A web-based diary of encounters and personal opinion available to any user.  Originally known as a web log. | 
| Search Engine | A software program that searches web sites about a topic |