| A | B |
| accreditation | an organization is recognized for adherence to a group of standards |
| ambulatory | able to walk about |
| amenities | things that contribute to comfort |
| case management | process of assessing and planning patient care |
| contamination | made impure, unclean, or unfit |
| credentialing | extending professional or medical privileges to an individual |
| encounter | contact between a healthcare provider and a patient resulting in treatment or evaluation |
| holistic | related to all of the systems of the body |
| homeopathy | alternative medicine that attempts to stimulate the body to recover itself |
| hospice | a concept of care to provide medical, psychologic, and spiritual support to the terminally ill |
| indicted | charged with a crime by jury |
| indigent | totally lacking in something of need |
| pandemic | an illness or condition spread over a large geographic area |
| peer review organization | medical reviewers contracted by Medicare and Medicaid to ensure quality control and medical necessity of services |
| putrefaction | decomposition of animal matter |
| staff privileges | allowance of a healthcare professional to practice within a specific facility |
| triage | sorting of and allocation of treatment to patients according to a system of priorities |
| insubordination | disobedience to authority |
| morale | mental and emotional condition of an individual or group |
| battery | an offensive touching or use of force on a person without his or her consent |
| channels | means of communication or expression |
| decodes | converts a message into intelligible form |
| encodes | converts from one system of communication to another |
| external noise | sounds or factors outside the brain that interfere with the communication process |
| feedback | the transmission of evaluative or corrective information |
| internal noise | factors inside the brain that interfere with the communication process |
| litigious | prone to engage in lawsuits |
| paraphrasing | express an idea in different wording |
| physiologic noise | physiologic interferences with the communication process |
| proxemics | study of spatial separation individuals naturally maintain |
| thanatology | the study of the phenomena of death |
| advocate | one who pleads the cause of another |
| annotations | notes added to comment or explain |
| euthanasia | act or practice of killing for reasons of mercy |
| genome | genetic material of an organism |
| nonmaleficence | refraining from harming |
| postmortem | done, collected, or occurring after death |
| reparations | amends given as a result of a wrong |