| A | B |
| confidentiality | To keep information private as required by law |
| courtesy | Good manners, politeness, respect |
| dignity | Self-respect or being worthy of respect |
| dispute | An arguement or disagreement |
| grievance | A complaint of being treated unfairly |
| needs | Things that are required to live, such as food and sleep |
| personal choice | A person's right to make decisions for themselves |
| privacy | To keep personal matters secret and to keep unwanted people away |
| quality of life | How many "normal " activites |
| refusal of restraint | To say 'no" to being tied down |
| refuse | To decline or say no |
| security | Safe from danger |
| treatment | Medical attention |