| A | B |
| DSM IV | Publication that contains the major classification system for diagnosing mental health disorders |
| Axis I | Identifies clinical disorders |
| Axis II | Identifies personality disorders and conditions of mental retardation |
| Axis III | Identifies general medical conditions |
| Avis IV | Identifies psychosocial and environmental problems |
| Axis V | Identifies a global assessment of functioning |
| Defense Mechanisms | Unconscious responses used by individuals to protect themselves psychologically |
| Nonverbal Communication | Accounts for over half of all communicated messages: includes behaviors, cues, and presence |
| Personal Space | 18 inches to 4 feet, used in therapeutic interactions |
| Public Space | Approximately 12 feet |
| Social Space | 9 - 12 feet |
| Intimate Space | < 18 inches |
| Mental Health | Knowledge of self, ability to meet basic needs, responsible for behaviors, maintains relationships |
| Mental Illness | Deficits in functioning, cannot view self or has distorted image of self |
| Kinetics | Movements, gestures, and posture that accompanies interactions and influences communications |
| Paralingustic Cues | Vocal cues other than spoken words: tone, pitch, sounds of hesitation, nervous laughter, nervous cough, etc. |
| Orientation Phase | A time for getting to know one another, establishing trust, demonstration of caring and consistency |
| Working Phase | Implementing nursing interventions to achieve outcomes, begins with establishment of goals and setting plans for care |
| Termination Phase | An end to the relationship because the client has achieved independence from the nurse and can maintain health or stability without nurse's care |