| A | B |
| Professional Image | The impression projected by a person engaged in a profession |
| Personal Hygiene | The daily maintenance of cleanliness by practicing good sanitary habits |
| Posture | The way you stand |
| Good Posture | Keep chest out and up, don't slouch |
| Ergonomics | The study of how a workplace can best be designed for comfort, safety, efficiency, and productivity |
| MSD's | Musculoskeletal disorder are muscle, bone, and joint disorders |
| Human Relations | A study of human problems arising from organizational and interpersonal relations |
| Intake Form | Also called a client consultation card |
| Ethics | The principle of good characters, proper conduct,and normal judgment |
| Attitude | A mental position with regard to a fact or state |