| A | B |
|---|
| consumer rights | Consumers' rights to safety, to be heard, to choose, to be informed, to have problems corrected, to consumer education, and to service. |
| consumer movement | A movement to pass laws protecting consumers from unfair and unsafe business practices. |
| product liability | The legal responsibility manufacturers have to make a safe product. |
| bait and switch | Advertising an item at a low price to lure customers into the store and then trying to get them to switch to a more expensive item. |
| fraud | Deliberately misleading business practices. |
| pollution | Contamination of air, water, and land. |
| conservation | The process of preserving, protecting, and managing resources. |
| recycling | Collecting products for processing so that they can be used again. |
| boycott | Refuse to buy a company's products or services. |
