| A | B |
| alphanumeric | relating to systems made up of letters and numbers |
| audit | formal explanation of an organizations's or individual's accounts or financial situation |
| augment | make greater |
| chronological order | arranged in order of time |
| continuity of care | smoothly transitioning patient care from one provider to another |
| direct filing system | filing system |
| gleaned | gathered bit by bit |
| objective information | information gathered by watching or observation of patient |
| obliteration | making undecipherable |
| OUTfolder | space for temporary filing of materials |
| OUTguide | used to replace a folder that has been temporarily moved |
| power of attorney | legal instrument authorizing one to act as agent of the grantor |
| provisional diagnosis | temporary diagnosis made before all test results have been received |
| quality control | aggregate of activities designed to ensure adequate quality |
| requisites | entities considered essential |
| retention schedule | method for keeping medical records |
| shingling | method of filing whereby one report is laid on top of the older report |
| subjective information | data that is gained by questioning the patient |
| tickler file | chronologic file used as a reminder of upcoming assignments |
| vested | endowed with a particular authority, right, or property |
| authenticated | proven by a signature, initials, or computer keystroke by the maker of the record |
| circumvent | to manage to get around |
| contraindications | factors that make a particular treatment or procedure inadvisable |
| disparities | fundamentally different and often inconsistent elements |
| encrypted | encoded |
| erroneous | characterized by error |
| nosocomial | originating or taking place in a hospital |
| sentinel events | unexpected occurrences involving death or serious physical or psychologic injury |
| standards | models established by authority, custom, or general consent |
| transposed | interchanged |
| encounter form | superbill |
| copayment | specific dollar amount patient must pay for every provider encounter |
| coinsurance | specific percentage of the charge that the patient must pay |
| patient account ledger | permanent record of financial transactions between the patient and the agency |
| daily accounts receivable journal | day sheet |
| allowed charge | maximum amount the insurance company pays for a service |
| explanation of benefits | document from insurance company that explains how the reimbursement is determined |
| clean claims | claims paid on the first submission |
| dirty claims | claims denied or rejected |
| delinquent claims | claims neither rejected or denied |