| A | B | 
| Hyperlink | click on this to go to another page or place | 
| HTTP | underlying protocol used by the world wide web | 
| HTML | authoring language of web pages | 
| FAQ | where common questions are answered | 
| PDF | document format that can't be edited, looks the same on any computer | 
| Cc | to send a copy of an e-mail to someone other that the main recipient | 
| Bcc | send a copy of an e-mail to someone and no one else knows | 
| URL | the address of a web page | 
| USB | can connect this type of device to a computer, for example flash drives | 
| JPG | best file format for pictures | 
| .doc | a MS Word document tag | 
| SWF | shockwave flash file | 
| WYSIWYG | what you see is what you get | 
| WWW | the Internet | 
| LAN | computer network in a small area like a building | 
| WAN | large computer network | 
| Wi-Fi | wireless network access | 
| CPU | brains of the computer | 
| Reply | to respond to the sender of an e-mail | 
| RSS | really simple syndication, text files | 
| spam | junk e-mail | 
| spim | junk e-mail in instant messaging | 
| TCP/IP | transmission control protocol | 
| search engine | site that lets you type in a keyword and search the web | 
| Blackberry | line of mobile e-mail/internet/phone devices and services | 
| cookie | info about you that allows web pages to be customized to match your interests | 
| chatroom | virtual room where chatting takes place | 
| keywords | words you type in a search box to find information about a topic | 
| ergonomics | designing safe and comfortable machines | 
| ethernet | commonly used to connect computers to networks | 
| hacker (good) | a computer enthusiast who likes to learn computer systems | 
| hacker (bad) | tries to gain unauthorized access to computer systems | 
| flaming | when a writer attcks another person in harsh and personal terms | 
| pharming | domain spoofing | 
| phishing | an e-mail that falsely claims to be an established enterprise to scam personal info | 
| podcast | can be audio or video and are free of charge |