| A | B |
| annotate | The act of making notes that are either helpful or necessary in the margins of communications before forwarding them to the physician. |
| bibliography | A list of all referrences used by an author in the preparation of a manuscript; listed in a separate section at the end of the text. |
| block-style letter | Arrangement of a letter so that all lines, including those beginning new paragraphs, begin at the left margin. |
| certified mail | A service offered by the US Postal Service whereby the Postal Service keeps a record of delivery and the sender receives a mailing receipt. |
| editing | The assessment of a document to determine its clarity, consistency, and overall effectiveness. |
| electronic mail service | A service offered by the US Postal Service allowing the secure transmission of documents over the Internet. |
| endnotes | References that the author may have used as background or relevant information, placed on a separate page following the text of the manuscript. |
| Express Mail | Service offered by the US Postal Service that provides next day delivery of items. |
| first draft | The first complete keying of a manuscript. |
| footnotes | Notes, usually at the bottom of a page, used to cite sources of information or quotations used in the text. |
| insured mail | Articles sent through the US Postal Service or other carriers that are covered against loss or damage through the purchase or provision of insurance. |
| Media Mail | The rate used by the US Postal Service for mailing of books, videotapes, looseleaf pages, and binders; also called "Book Rate". |
| modified-block-style letter | The arrangement of a letter whereby the dateline, complimentary closing, and signature all begin at the center of the page and all other lines begin at the left margin. |
| open punctuation | No punctuation used outside the body of a letter unless the line ends with an abbreviation. |
| Priority Mail Service | Service offered by the US Postal Service; two-day delivery service within most domestic destinations. |
| proof reading | The careful reading and examination of a document for the sole purpose of finding and correcting errors. |
| registered mail | Items sent through the US Postal Service where a delivery record is maintained at the mailing post office; receipt is given to sender at the time of mailing. |
| restricted delivery | Direct delivery through the US Postal Service; item delivered only to the addressee or addressee's authorized agent. |
| return receipt | A piece of paper provided by the US Postal Service to give the sender proof of delivery. |
| simplified-style letter | The arrangement of a letter in such a way that all lines begin at the left margin, a sugject line substitutes for the salutation, the complimentary closing is eliminated; open punctuation is used and the writer's name is in all capital letters on one line. |
| standard punctuation | The placing of a colon after the salutation of a letter and the placing of a comma after the complimentary closing. |
| title page | The first manuscript page, which contains the title of the manuscript, author's name, degree and/or title, and affiliation. |