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Java Games: Flashcards, matching, concentration, and word search. |
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Question of the Week 2011 Spring – Due Sunday April 24th
Use the Wiki's Customer Service 101 section to answer the following questions: http://aerilon:5200/projects/stu/wiki/Customer_Service_101_-_UCM_Career_Services
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| A | B |
| Another name for non verbal communication? | Body Language |
| Avoid using this w/ customers outside UCM community. | Lingo |
| Refer any situation that you are uncomfortable handling to whom? | Supervisor |
| Do unto others as you would have them do unto you. | Golden Rule |
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User Communication and Instruction Librarian |
Kolligian Library |
| Merced, CA |
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