| A | B | 
| complain | VERB - say that you are unhappy, not satisfied with someone or something | 
| present | VERB - show or explain information to someone | 
| be supposed to | VERB phrase - should or must; according to the rules | 
| already | ADVERB - before a particular time | 
| solve | VERB - figure out; find the answer to a problem or a way to do something difficult | 
| law | NOUN - the official rules of a country or city that people have to follow | 
| mayor | NOUN - the elected leader of a city or town | 
| right | NOUN - something you're allowed to do or have according to the law | 
| exactly | ADVERB - used to say that something is completely correct or accurate | 
| afraid | ADJECTIVE - scared; frightened or worried about what might happen | 
| landlord | the owner of a building | 
| enough | sufficient; as much as necessary | 
| had better X | like "should X" but stronger;  used for warnings | 
| put on | wear | 
| report | tell someone about something, especially to the police or government | 
| tenant | NOUN - renter (formal) | 
| online | on the Internet | 
| provide | give |