| A | B |
| ability | a skill a person has already developed |
| active listening | listening with full attention |
| application letter | a cover letter that accompanies a resume |
| apprentice | someone who learns howto do a job through hands-on experience under the guidance of a skilled worker |
| aptitude | one's potential for learnign a certain skill |
| attitude | a person's basic outlook on life |
| body language | the postrue, gestures, and eye contact people use to express themselves nonverbally |
| career | a series of related jobs built on a foundation of interest, knowledge, training and experience |
| chronological resume | a resume orgainized in reverse time order |
| commission | earnings based on how much a worker sells |
| company culture | the behavior, attitudes, values, and habits of the employees and owners of a company that are unique to that particular company |
| confidentiality | keeping of secrets from prople who are not supposed to know them |
| continuing education | programs offered by high schools, colleges, and universities that are geared toward adult students |
| cooperativeness | a willingness to work well with everyone on the job to reach a common goal |
| cover letter | a letter a job seeker sends along with a resume to introduce the job seeker to an employer |
| data | information, knowledge, ideas, facts, words, symbols, figures, statistics |
| decision-making process | a logical series of steps used to identify and evaluate possibilities and arrive at at workable choice |
| defensiveness | the guarding of oneself emotionally against negative opinions |
| economy | the ways in which a groups produces, distributes, and consumes its goods and services |
| enthusiasm | lively interest or eagerness |
| entrepreneur | someone who starts and then runs a business |
| ethics | the moral rules of society; the values that help people decide what is rights and what is wrong |
| etiquette | good manners; the rules of polite behavior in dealing with other people |
| evaluation | the comparison and contrast of data or possible outcomes to decide which is the best choice |
| exploratory interview | a short, informal talk with someone who works in a career one finds appealing |
| flextime | an arrangement in which workers construct their own work schedules |
| fringe benefits | forms of reward for employment beyond salary, including health insurance, vacation and holiday time, and retirement plans |
| gossip | idle talk or rumor, especially about the personal affairs of others |
| hot call | a telephone call made to a referral or to follow up on a lead |
| hourly wages | pay that is based on a fixed rate for each hour worked |
| individual career plan | the final step in the decision-making process leading to a career |
| initiative | a willingness to do what is necessary without having to be told to do it |
| internships | formally defined temporary position, usually unpaid, that often requires a longer-term commitment than volunteering |
| interview | a formal meeting in which a job seeker and an employer meet face-to-face to discuss possible employment |
| job | work that a person does for pay |
| job application | a document that job seekers fill out so that employers can use it to screen applicants |
| job lead | information about a job opening |
| job market | the demad for particular jobs |
| job shadowing | following a worker on the job for a few days to learn the routine |
| learning styles | the different ways that people naturally think and learn |
| lifestyle | the way a person uses his or her time, energy, and resources |
| lifestyle goals | the ways in which a person wants to spend his or her time, energy, and resources in the future |
| mentors | experienced coworkers who act as guides or informal teachers for new employees |
| minimum wage | the lowest hourly wage that an employer can legally pay for a worker's services |
| networking | communicating with people one knows or can get to know to shar information and advice |
| on-the-job training | on-site instruction in how to perform a job |
| orientation | a program that introduces new employees to their new company and its policies, procedures, values, and benefits |
| outsourcing | a practice in which businesses hire other companies to produce their services or goods |
| overtime | extra pay for each hour worked in excess of 40 hours per week |
| pension plan | a benefit that builds a retirement fund for each worker |
| personal career profile | a chart in which one can arrage what one has learned about oneself and what one has learned about a possible career side by side, along with a number indicating how closely the two match |
| personality | the combination of an individual's attitudes, behaviors, and characteristics |
| problem solving | a technique involving the use of thinking skills to suggest solutions to problems |
| profit sharing plan | a program that gives workers a portion of their company's profits |
| references | people who will recommend applicants to empoyer |
| referral | someone to whom one has been directed who may have information about a job or job opening |
| responsiblity | the willingness to accept an obligation and to be accountable for an action or situation |
| resume | a brief summary of a job seeker's personal information, education, skills, work experience, activities, and interests |
| salary | a fixed amount of pay for a certain period of time, usually a month or a year |
| school-to-work program | a program that brings local schools and businesses together so that students can gain work experience and training |
| self-management | the act of making oneself do what is necessary to build a better career |
| services | activities done for others for a fee |
| sexual harrassment | any unwelcome behavior of a sexual nature |
| skills | developed abilities |
| skills resume | a resume organized around skills and accomplishments rather than time order |
| standard English | the form of writing and speaking taught in school and used in newspapers and on television news programs |
| tact | the ability to say and do things in a way that will not offend other people |
| team | an organized group that sets goals, make decisions, and implements actions |
| telecommuting | using modern technology, especially computers, fax machines, and telephones, to perform a job at home |
| trade school | a privating run institution that trains students for particular types of jobs |
| values | the principles a person wants to live by and the beliefs that are important to that person |
| vocational-technical center | a school that offers a variety of skills-oriented programs |