| A | B |
| What term means how you feelabout your self-concept? | Self-esteem |
| Items that will be used by consumers are called? | Consumer goods and services |
| An item that will be consumed by industrial users is called? | Industrial goods and services |
| What word means change, modify, or make a difference? | Alter |
| What word means skill and ability? | Aptitude |
| What term means a feeling that a person has about someone or something? | Attitude |
| What term means to have an outlook or feeling that is neither positive or negative, but is disinterested, ambivalent, unconcerned? | Indifference |
| What type of disposition do you have when you are pessimistic and have bad feelings about people and things? | Negative attitude |
| What do you call it when you are thinking unfavorable thoughts? | Negative thinking |
| What term describes leaders who prefer to exercise little or no control over their subordinates, they tend to provide only general guidance? | Inferior attitude |
| What type of attitude is characterized by people who believe that they are less worthy than the people around them; they lack self-respect, but tend to think highly of others? | Inferior attitude |
| An opening in a building for letting in light or air and is also used for displaying purposes is called? | Window |
| What type of leader exercises only a moderate degree of control over employees; they tend to involve employees in decision-making and problem-solving? | Democratic leaders |
| What type of attitude is exhibited by people who have very low opinions of, and lack of confidence in themselves and others? | Defeatist attitude |
| What type of leader exercises a high degree of control over their subordinates? They tend to see themselves as the sole source of authority | Authoritarian leaders |
| What condition exists when two or more things need or reply upon one another for the same reason? | Interdependent |
| Those things which we can live without, but which add pleasure and comfort to living? | Wants |
| Tina Skinner is single and wants to buy a home. The bank denied her request for a mortgage loan because of her marital status. What law applies to this situation? | Equal Credit Opportunity Act |
| What do you call words or actions associated with fulfilling one's obligations in a dependable, reliable manner? | Responsible behavior |
| A person whom an action, either criminal or civil, os brought against? | Defendant |