| A | B |
| List the steps in the communication process. | source, message, channel, audience |
| List the factors in choosing friends. | proximity, value to us, physical appearance, approval, similarity, complementarities |
| What are the characteristics of a group? | interdependence and common goals |
| What is dependency anxiety? | the fear that we have given part of ourselves away |
| What is cognitive dissonance? | the uncomfortable feeling that arises when a person experiences contradicotory or conflicting thoughts, beliefs, attitudes, or feelings |
| What is implicit personality theory? | our own set of assumptions about how people behave. It helps us predict personalities with some degree of accuracy-can cause us to miss enjoyable relationships |
| What is the boomerang effect? | when attempts to be friendly or personal backfire-also, when people dislike an individual or group delivering a message they respond by taking the opposite view |
| What is self-esteem | your conviction that you are worthy of life: competent to deal with life's challenges and desiring of its rewards |
| What is sleeper effect? | when people seem to reach different conclusions about a message after a period of time has elapsed |
| What peer acceptance? | the extent to which you are liked and accepted by your peers |
| What is role playing(everyday life)? | playing different roles at different times with different people-it requires a person to think, act, and even feel how another may feel |
| What is prejudice? | it means deciding beforehand what a person will be like instead of withholding judgement until it can be based on his/her qualities(prejudgement) |
| What is attitude? | a predispostion to respond in particular ways toward specific things |
| What is Milgram's Classic Obedience Study? | a "teacher" administered electric shocks to a "learner", if the learner did not accurately answer a question-study focused on how much the "teacher" would be willing to shock a "student" |
| What is persuasion? | it is a direct attempt to influence attitudes |
| What is a social norm? | an agreement among members of a society about how people should behave in certain situations |
| What is nonverbal communication? | communication without words |
| What is a peer group? | the group with which a person identifies with-it gives an individual a way of defining who they are(also called a reference group) |
| What is self-justification? | when people feel the need to justify their behavior |
| What is a scapegoat? | the target of displaced aggression |
| What is the inoculation effect? | it motivated individuals to defend their beliefs more strongly, and it gives them some practice in defending those beliefs |
| What type of leader gives info & opinions; is bossier and is not reluctant to disagree with other? | Task |
| What type of leader makes jokes to break tension & encourages others? | Social |
| What are the components of romantic love? | need, desires to give, and intimacy |
| What is the secret to a successful romantic relationship? | self-esteem |
| What is brainwashing? | this is the most extreme means of changing an attitude and it involves the use of a combination of psychological gamesmanship & physical torture |
| What is a self-fulfilling prophecy? | when a person acts in such a way as to make his or her attitudes come true |
| How can a person lessen conflict? | eliminate activities involving competition-by using activities involving cooperation |
| What is the best way to deal with jealousy in a relationship? | NEVER give your partner reason to doubt your faithfulness |
| Why do men have more trouble after a breakup than women(overall) | they hold everything inside and don't talk about their problems and women cry and talk to friends |
| Where do attitudes come from? | the culture in which one grew up, the people who have raised that person and those with whom one associated with |
| What traits are important for leaders? | expertise, charisma(strong emotional appeal), and power to control rewards/punishments |
| What are the processes in attitude formation? | compliance(adapting one's actions), identification(when a person defines themselves), and internalization(acceptance of an attitude) |
| What are the best terms to describe a leader? | better adjusted, more self-confident, more energetic, more outgoing, more intelligent |
| What are the factors which increase cohesiveness in a group? | group norms, ideology, and commitment |
| How does group structure work? | the members play within a group and interrelate the parts |
| What is a group norm? | personal relationships, personal ranking, members role |
| Does misery love company? | it seems we need company most when we are afraid, anxious, or unsure of ourselves |