| A | B |
| Standard Memo | Starts with TO: FROM: DATE: SUBJECT: |
| Open Table | a table without the grids lines showing |
| Personal Business Letter | a letter that starts with a return address |
| Business Letter | a letter that is keyed on a letterhead |
| Business Report | A report where title is centered, bold 14 point font, body is ss and ds between paragraphs |
| Letterhead | a pre printed form that a business letter is keyed on |
| Double space | to enter 2 times or leave a blank space between lines |
| Quad space | how many enters after a dateline on a letter |
| Reference Initials | initials of the person who prepared the letter |
| Enclosure | means that there is something else for the reader to see besides the letter |
| Period ending a sentence | followed by one space |
| Comma | followed by one space |
| Period within an abbreviation | followed by 0 spaces |
| Table | a document where you need to set tab stops |
| & | ampersand |
| * | asterisk |
| # | number/pound |
| Boxed Table | A table with the grid lines showing |
| Return Address | The address of the writer of a letter |
| Mailing Address | Address of the recipient of a letter |
| Body | The main part of a letter, report, memo |
| Attachment | appears on a memo to tell reader that there is something else to read besides the memo |